Restaurant Dining Trends to Watch Out For in 2025
2024 was the year of financially stressed consumers, high food and labor costs, and intense competition. Looking forward to 2025, restaurants are taking a more customer-focused direction—frequently engaging more guests. Customers can expect to see better marketing strategies and more unique dining experiences. Likewise, implementing AI will play a role in the industry by enhancing hospitality and bridging labor gaps.
According to consumers by Popmenu (359 U.S. restaurant operators and 1,000 restaurant-goers), this is what business owners can expect to see more of in 2025:
- More unique dining experiences
- More menu options
- More personalized offers
- More AI
- Fewer ordering fees
- No more menu price increases
“Going into 2025, operators are quickly standing up digital and culinary strategies they believe can have a direct and sizeable impact on revenue without sacrificing margin. Central to this is constantly reaching more guests, getting to know those guests better than anyone else, and continually engaging them in a very personalized way,” CEO of Popmenu Brendan Sweeny said.
Source: QSR Magazine
